StartUp Monday: Intercom

Startup Monday is ABCey’s weekly post that features some of the best and brightest companies in the Bay Area. They are often companies that we have our eye on or have worked with in the past & would like to share with friends and followers of ABCey events

We are really excited about this gem we found! Intercom is designed to increase sales and foster customer loyalty, by combining all aspects of helpdesk, email marketing and automated marketing! Its goal is to let companies start meaningful dialogue with customers depending on who they are, and how they’re using an online product. It’s a whole new dimension in customer service, and designed by former employees of Facebook, Apple, Google and Amazon, they must have something special! 

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Using a simple JavaScript code on your website or app, developers can use this product to track customers as they sign in. Using this data, companies are able to interact with customers more easily, with on-the-spot messages divided based on customer demographics! Intercom looks at many descriptors of customers online behavior as to more effectively interact with them. This is beneficial for the company and the customers because the company learns how to make the customer happier!

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Reviews say Intercom is easy to use and the pricing is refreshingly transparent! They are aiming to replace platforms such as Zendesk for customer support. We are really excited about it because as connoisseurs of digital marketing strategies, we love to see innovative new ideas that make it easier for companies and customers to interact and engage!  

Would you use this tool for your next website or app? Do you think it’s helpful for customers? We’d love to hear what you think in the comments below, or on Facebook and Twitter!


Startup Monday: Transit & Trails

Startup Monday is ABCey’s weekly post that features some of the best and brightest companies in the Bay Area. They are often companies that we have our eye on or have worked with in the past & would like to share with friends and followers of ABCey Events.

Some people get so involved with the hustle and bustle of San Francisco that oftentimes they forget about the beauty of this city. When you look past the busy streets, tall buildings and city noise, there’s a whole other world waiting to be discovered. Anytime you’re looking for a quick getaway, Transit & Trails can help get you there.

The Transit and Trails app lets you find nearby trails or parks you may not know about. What’s wonderful about this app is that it helps you find, plan, and even share your adventures with others. Once you find a trail, you can then find public transportation or directions through the app. Also if planning a trip is too difficult, you can use an existing trail that has been saved on the website.

Nowadays, what’s exciting about an adventure if you can’t share it with others?After your trip, you may use the app to post on Facebook or Twitter. There’s also a fast growing community of users on the Transit & Trails website. This allows users to share pictures and experiences with others about their recent adventure. If you want to learn more about how they work, check out the video below!

Which trails do you like to hike? Let us know in the comments below or on Facebook or Twitter!