Tag: chatbots

ABCey’s Tech Tuesday: Top 10 Event Tech Trends of 2019
It’s Tuesday! ABCey presents #TechTuesday as we highlight the best and brightest ideas in the event tech industry. For today’s #TechTuesday, we feature ten event tech trends to look for in 2019.
1) Mobile Charging Stations
Full charge ahead! Having a convenient and reliable way to charge mobile devices is one of the top amenities event attendees crave. By incorporating charging outlets into themed décor to your next event will not only satisfy their craving but also make it more trendy. goCharge is a great source to rent or buy a charging station for your next event!

2) 5G
Verizon and AT&T have both launched preliminary 5G services, but neither one is broadly available yet. With 5G, it’s fast, more responsive and able to connect a lot more devices at once. The speed and reliability of your venue’s Wi-Fi will become less important, as attendees will already have high-speed internet available to them on their devices, allowing for more opportunities.

3) Event Diagramming
Event diagramming tools are constantly improving. With the ability to lay out your event in any way you want, it allows for better planning and better control. Additionally, it helps planners and venue management save time. Forbes has used the software since 2013 to improve the efficiency of their events by visually verifying the placement of every piece as well as the viability of venues. We recommend MagicPlan or SocialTables Check in to make your planning a breeze!

4) Facial Recognition
Identifying and verifying an individual by using their faces has never been easier. With facial recognition, we can easily check in and register guests, reach new audience members and most of all, improve on site security. Apple and theme parks, like Disneyland have already take on facial recognition and have integrated into their systems with the IPhone and tickets respectively.

5) Beacons
A great companion for your event app- Beacon’s bluetooth technology send signals to other smart devices nearby using small, wireless transmitters. . One of the most useful benefits of beacon technology is that it has the capability to help attendees navigate from point A to point B. AppAtlas, powered by the mobile event app provider MeetingPlay, recently launched indoor wayfinding throughout enourmous ropms. By downloading an app, venue guests can easily navigate throughout these mega complexes with turn-by-turn directions right from their mobile or smart devices..
6) Event Applications
Event applications are a great tool for listing your event info, schedules, performer information, and more all in ONE place. Their flexibility makes them a perfect fit for almost any type of event. Pathable and Guidebook are just a few! Built with ease of use and design in mind, both event apps are great at being simple and convenient!

7) Event Automation
Event automation gives event planners the ability to create personalized experiences for all attendees. By sending out information tailored to each person to their own interests, it could also help prevent attendees from getting slammed with information overload. GEVME, Silverpop and HubSpot are some trending event automation platforms that will get you started!

8) Radio Frequency Identification (RFID)
Waiting in line for an event? Say no more! With RFID, you can set up a faster entry process and store payment, all in one with this tool. Furthermore, you can significantly cut down on your day-of staff or reallocate your staff into more engaging roles at your event venue. Xylobands, made popular by Coldplay is a great source of RFID coming into play. During the concert, it lights up during the musical acts and is a beautiful sight. Not only is it mesmerizing, but it will be a factor in getting people to come back.

9) Artificial Intelligence (Chatbots)
If you had questions about an event, don’t fear! With chatbots, you are able to get your question answered in a few seconds, relieving overwhelmed staff. In addition, chatbots are virtual meaning they could be on different social media platforms anytime and anywhere. There are numerous chatbots all over the internet including Spotify, Uber, Nike and more!

10) Augmented Reality
In simple words, augmented reality is a combination of our real and computer-generated worlds in the form of live video imagery. With this technology, events planners can utilize the capabilities of computer-generated display text, sound and effects to enhance attendees’ real world experience. Attendees can experience AR through headsets or through displays on mobile devices. When Apple announced the ar feature at Apple’s annual conference, Worldwide Developers Conference, it changed everything for years to come!

Have you tried any of these event tech trends? Which one is your favorite? Let us know what you think in the comments below or on Facebook and Twitter!
If you’re interested in learning more about events we’ve done for otherSan Francisco startups or other fortune 500 companies, click here.

ABCey Presents: 10 Creative Event Promotion Ideas
Event promotion is essential for putting on a fantastic event. However, it can start to feel like you’re using the same techniques over and over again. ABCey recognizes that keeping your event marketing strategy fresh can be a challenge, so here are 10 creative event promotion ideas that are sure to attract huge audiences!
1. Comp Passes
Offer sponsors, exhibitors and vendors attendee free passes so that they can share them with their best clients or invite their colleagues, family, and friends. They can help return the favor by sharing them on social media to help spread the word!
2. Chatbots When People are Buying Tickets
Use chatbots to take care of anyone looking for answers on your website before they commit to buying tickets. Live chat on your website, Facebook messenger, and text chatbots can answer any questions potential attendees might have, so that there’s less of a chance they’ll leave the page and forget to purchase tickets!
3. Create a Live Spectacle
Plan a live activity that can grow and develop in a busy public place over a period of a few hours so that passers-by can stop and watch! This could be a group of artists making a huge structure or art piece of some sort. Try to make it relate to your event and create a timelapse of progress, so you can share it online to further promote your event!
4. Gear Your Content Marketing Efforts Towards Leadership
When it comes to creating your own content, it can be tempting to focus on search engine optimization and stuffing your copy with keywords, but this isn’t an effective way to increase your attendance. Instead, try to create thoughtful content that showcases your event brand as a thought leader, so that people view your company as a place they can turn to for new, insightful information. The more people trust your brand, the more likely they are to support you!
5. Host a Free or Sponsored Webinar
If your event is business related or offers some sort of expertise, a webinar can offer a preview of what to expect to draw people in. If you give them valuable information in the free webinar, it’ll make them wonder how much more they can gain from attending the actual event!
6. Set Up a City Photo Booth
Instead of just using a photo booth at the actual event, try using one as a promo opportunity by setting it up somewhere in the city beforehand! This can be simple by just getting a polaroid camera or an iPad, signed backdrop curtain with event dates and details, and fun props to get people excited!
7. Use Image Quotes From Past Attendees
Gather quotes from past attendees and overlay them on images from the event. Note their name, job title, and organization if they give you permission to share it. These make for great social media and blog posts to promote your next event!
8. Pop-Up Henna Wall
Who doesn’t love Henna? Set up a pop-up stall at a local event or the local supermarket and have an artist offer Henna tattoos to people passing by! Have the Henna artist create a unique style that incorporates your logo or represents your event theme. Use this opportunity to hand out event details, and offer free swag or discounts to those who show up on event day with their henna tattoo!
9. Social Media Takeover
Let someone else from your company who doesn’t usually control your social media accounts to take the reins. This could be your interns or bloggers, for example. It will offer an alternative voice and can present a different perspective. The goal is to encourage people like them to start following your event account!
10. A Photo a Day
In the months leading up to the event, try to share a photo every day from your past events on social media. This will give potential attendees a taste of what your events are like. If previous attendees appear in the photos, tag them (after getting their permission) to encourage them to share the photo as well!
Which event promotion idea will you use?
We’d love to hear from you! Let us know in the comments below or on Facebook or Twitter!

ABCey Presents Startup Monday: Spoke
Startup Monday is ABCey’s weekly post that showcases some of the best and most innovative startups based in the San Francisco Bay Area! These are often companies that we have our eye on or have worked with in the past. Today, we’d like to highlight Spoke!
Spoke
What is it?
Spoke is a workplace manager system that gives support teams within organizations a single place to manage employee requests. It includes ticketing, knowledge management, and self-service powered by artificial intelligence (A.I.). By allowing employees from different departments to communicate on a single platform, this system makes workplace management simpler and more efficient!
Why We Love It?
Spoke uses advanced technology to make work management faster and easier, and at ABCey, we love tech! This system allows companies to focus more on the work that’s important to them. It helps employees get answers quickly, so they can continue doing their jobs well. Not to mention, it’s extremely affordable with prices ranging from as little as $1/month-$3/month, depending on the type of plan you get. Now that’s a steal!
How Does it Work?
Spoke uses chatbots, which automatically respond to employees’ questions on Slack, email, SMS, and the web, so you don’t have to respond to every single request! Its ticketing system is also organized and easy to use, unlike traditional ticketing systems, giving you everything you need to manage employee requests all in one place. Not only this, but Spoke’s knowledge management base keeps tabs on all sorts of important information, no matter where it came from within the company. This way, you don’t have to worry about keeping track of it all yourself!
Do you use Spoke? How do you like it? We’d love to hear from you! Let us know in the comments below or on Facebook or Twitter!