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ABCey Presents Startup Monday: Spoke

Spoke logo

Startup Monday is ABCey’s weekly post that showcases some of the best and most innovative startups based in the San Francisco Bay Area! These are often companies that we have our eye on or have worked with in the past. Today, we’d like to highlight Spoke!

Spoke

What is it?

Spoke homepage

Spoke is a workplace manager system that gives support teams within organizations a single place to manage employee requests. It includes ticketing, knowledge management, and self-service powered by artificial intelligence (A.I.). By allowing employees from different departments to communicate on a single platform, this system makes workplace management simpler and more efficient!

Why We Love It?

Graphic that shows how Spoke operates

Spoke uses advanced technology to make work management faster and easier, and at ABCey, we love tech! This system allows companies to focus more on the work that’s important to them. It helps employees get answers quickly, so they can continue doing their jobs well. Not to mention, it’s extremely affordable with prices ranging from as little as $1/month-$3/month, depending on the type of plan you get. Now that’s a steal!

How Does it Work?

Example of a Spoke request

Spoke uses chatbots, which automatically respond to employees’ questions on Slack, email, SMS, and the web, so you don’t have to respond to every single request! Its ticketing system is also organized and easy to use, unlike traditional ticketing systems, giving you everything you need to manage employee requests all in one place. Not only this, but Spoke’s knowledge management base keeps tabs on all sorts of important information, no matter where it came from within the company. This way, you don’t have to worry about keeping track of it all yourself!

Do you use Spoke? How do you like it? We’d love to hear from you! Let us know in the comments below or on Facebook or Twitter!

 

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